The people who work for a company are its employees or personnel. Other names include staff,
workforce and workers. The word for the group of people organising and leading the company is
the management.

The most important office of a company or organization is its head office. Some managers have
their own individual offices, but in many businesses most employees work in open-planned offices.
These are large areas where people work together.

Office administration (or admin) is the everyday work that supports a company’s activities and it
is often done by administration staff or support staff. For example, those giving technical help to
buyers of the company’s products are in technical support.

Labour unions are organizations defending the rights and interests of the workers. In British English,
they are called trade unions (in Spanish sindicatos).
When workers are not happy with pay or conditions, they may take industrial action. If the workers
walk out of their workplace and stop working for a time, they go on strike (hacer una huelga).

Workers may decide not to do this, but instead to have a go slow. This is when workers continue
to work, but they work slower than usual. Another kind of industrial action is an overtime ban, where
workers refuse to work more than the normal agreed number of hours that appear in their contract.

Larger organizations have what is called a human resources department, or HRD. This department
deals with pay, recruitment etc. Another name for this department is the personnel department.



 

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